The staff were very helpful with the process of applying for my passport!
I do not believe this postal office is being run correctly. If i could give negative stars I would. I do not like to leave negative reviews, but I this was a big enough issue to do so.
Very helpful staff and friendly staff
Postal workers are Lazy. They use the most basic explanations. I was even told that my tracking number was invalid. (when I showed them the receipt)
Very poor customer service. I was waiting for a very important time sensitive package and it was not showing up. I went to this office a week after I expected to get it to see if they would have held it for any reason. I was told that I would receive a notice in the mail that they have it. I returned 2 more times after this to receive the same response. I went to the office a 4th time and the employee i talked to this time actually took the time to go in back and look. It turned out that the package had been there for over two weeks waiting for a $0.14 postage. During this time I did not receive a letter notifying me it was there. I am not sure if this was a result of a lazy delivery person or someone at the office, but I should have gotten two notices before my 4th time going in. I received a notice 2 days after I picked up the package. This leads me to think the delivery personal is not doing their job.
I've had nothing but but positive experience with the USPS in Platteville. The staff are polite and helpful.
United States Postal Service is a US Post Office based in Platteville, Wisconsin. United States Postal Service is located at 85 S Court St, Platteville, WI 53818, USA.
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