Still NO acknowledgment...
We needed a tv antenna installed and Brandon did a wonderful job. He was timely, courteous and very knowledgeable. Brandon deserves a raise! It was cold and windy but he finished the job and was delightful to work with.
Worst costumer service. They do not support what they sale. Spent over a thousand dollars and when it went down they stop all support. Don’t waste your time at The Radio Shack in Plattville Wi.
Sadly this store already has a poor reputation for less than stellar customer service, but how can one waste 25 minutes of their own time trying to spend money... And go unobserved????
I HATE going too big box stores when local establishments carry the SAME products at competitive prices, but I guess I'm off to BEST BUY...
So... Several attempts at making eye contact with employees, I was beginning to think I was a ghost? After spending 25 minutes with absolutely ZERO, ZIP, NOOOOO acknowledgment from one of the five or six (that I personally saw), not-so-busy employees... I walked out... Out the door empty handed, with the exception of my debit card, unused...
1) I like buying LOCAL. The money would stay local and I don't have to drive to Dubuque or Madison.
You know it's sad... I just spent 25 minutes in the Platteville Tri-Com, Inc, Radio Shack. I walked in with the intention of spending $200+ on car stereo equipment.
Yet.... Not an utterance of customer service???
Two reasons I walked in there:
Always great service here...I was lucky to have the cutest guy ever as my salesperson! Very professional, patient, listens without interrupting, soft- spoken & speaks clearly, makes sure a senior citizens understands all aspects.
2) Brand specific preference on what I want to spend my money on. (They carry Kenwood head units and speakers).
How can you spend 25 minutes in a store with clearly displayed signage referring to the fact that you're basically ALWAYS under video surveillance while you're within the store's confines....
It's a 30-mile drive from home and well worth the trip the staff knows what they're doing and are eager to help.
Tri Com Inc Radioshack Dealer is a US Electronics Store based in Platteville, Wisconsin. Tri Com Inc Radioshack Dealer is located at 1527 US-151 BUS, Platteville, WI 53818, USA.
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