I had a VERY bad experience here. Went on a Monday and they were very busy. I called early in the morning to make an app because I had a very bad sinus infection. The woman I talked to seemed nice and we made sure that my insurance covered there. I told the woman on the phone that my insurance cards have yet to come in the mail and she explained that it was okay as long as I had my ID number.
My app was at 10:15 and I was there by 10. Went to go check in and the receptionist called me up to help me but was VERY rude. I said I was there for my 10:15 app and she asked my name. She then said in a very rude way "you better have your insurance card on you" I then explained that I did not and I called earlier and the woman I talked to said it was fine I did. The receptionist then rolls her eyes at me and is upset that I didn't have it. After talking for awhile, I decided to leave because the receptionist was rude and did not have any sort of compassion. I will never be returning to medical associates because of that receptionist.
I Believe that Medical Associate's of Platteville is one of the greatest clinic in my area. I feel that they treat me as a person instead of a number. They take the time to listen to you. I would refer them to anyone who asks.
Have had physical therapy here. Great staff. Friendly and knowledgeable.
Medical Associates Clinic is a US Doctor based in Platteville, Wisconsin. Medical Associates Clinic is located at 1240 Big Jack Rd, Platteville, WI 53818, USA.
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